Who can place an order?
This web-shop is intended for business-to-business trade, wholesale, growers, and florists.
How can I purchase an order?
Registered visitors can login on the top right corner of the website. After the login, you will gain access to the commercial details and find an order button next to the products.
What is the minimal amount that can be ordered?
The minimal amount for an order consists of one shelf/flatbed per product. The total order will have to be of one full CC. The number of products per flatbed is displayed in the product details.
How can I register?
In the top right corner you can select the option “Register”. Here, your company’s details will be asked. You will be asked to fill in your e-mail address and a password, which will serve as your login details. After approval by FLS-Florali, and thus having become a registered user, you will be able to place orders.
How can I change my registration?
You can edit your personal details by selecting the “My Account” option. Here, you will be able to change your password. We gladly change all other personal details, such as your delivery address and your chosen method of payment, upon request by e-mail.
How can I view my orders?
In the top right corner of the screen you can easily see an overview of your order, including the number of products, the price, and the quantity of trolleys needed for the transportation. By selecting the “Order” option (the highest on the right among the options), a more detailed overview of your order can be found, where changes can also be made.
How can I change my orders?
In the top right corner of the screen you can select the “Order” option to be able to change your order. The order of the example contains 316 products divided over the number of trolleys. You can also see the percentage to which the last CC is loaded.
See illustration of the order screen:
In column A (most left on the image), you can tick a part of the order. After clicking the button “edit order” (low left corner) this part will be deleted. In column B you can see how many flatbeds and products constitute your order (3x50, 4x24, etc.). These quantities can also be changed in this overview. Column C displays the number of products ordered.
In the low left corner, the loading percentage is shown, whereby the option “Add products” can be found. By selecting this option, an overview of the products with their loading percentages will be displayed, in which you can add products until all CCs are loaded at maximum efficiency (100%).
The option “Continue shopping” allows you to add more products to your order.
How can I see the status of my order?
In the top right corner of the screen you will find an overview of your order.
In the example on the left, the order contains 316 products divided over the number of CC. You can also see the percentage to which the last CC is loaded (50%). By selecting the option “Order”, you can view your order in more details as well as edit any part of it.